Terms of sale

Terms of Sale

1. Overview

These Terms of Sale apply to all purchases made through the ForUrHouse website.

By placing an order, you agree to be bound by these Terms of Sale, as well as our Returns & Refunds Policy and Shipping Policy.

We reserve the right to update these terms at any time. The version applicable is the one in effect at the time of purchase.

2. Eligibility

To place an order on our website, you must be at least 18 years old.

By completing a purchase, you confirm that you meet this requirement.

3. Products

We make every effort to accurately display product descriptions and images.

However, minor variations in:

  • Color

  • Design

  • Packaging

may occur and do not constitute a defect.

All products are subject to availability. We reserve the right to:

  • Limit quantities

  • Modify products

  • Discontinue items at any time without prior notice

4. Pricing

All prices displayed on the website are shown in the applicable currency and include applicable taxes unless otherwise stated.

Prices may change at any time, but orders will be charged based on the price displayed at checkout.

In the event of a pricing error, we reserve the right to cancel the order and issue a full refund if payment has already been made.

5. Orders

An order is confirmed once:

  • Payment has been successfully processed

  • A confirmation email has been sent

We reserve the right to refuse or cancel any order for reasons including:

  • Product unavailability

  • Pricing or system errors

  • Payment issues

  • Suspected fraudulent activity

6. Payment

Payment must be made in full at the time of purchase using the available payment methods at checkout.

All payments are securely processed through third-party providers. ForUrHouse does not store payment details.

7. Shipping & Delivery

Orders are typically processed within 1–2 business days, excluding weekends and public holidays.

Estimated delivery times:

  • Standard Shipping: 3–7 business days within Europe, the United Kingdom, and the United States

  • International Shipping: Delivery times vary depending on destination

Shipping is free unless otherwise stated at checkout.

Delivery times are estimates and may be affected by:

  • Customs procedures

  • Carrier delays

  • Events beyond our control

Once an order has been handed over to the carrier, ForUrHouse is not responsible for delays, loss, or damage caused during transit, but we will assist customers in resolving issues where possible.

8. Returns & Refunds

We accept returns within 30 days of delivery.

Items must be:

  • Unused

  • In original condition

  • In original packaging with all tags

To initiate a return, customers must contact our support team with their order number and reason for return.

Return shipping costs are the responsibility of the customer unless the item is damaged, defective, or incorrect.

Refunds are processed within 5–7 business days after inspection of the returned item.

9. Damaged or Incorrect Items

If an item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and include photos.

A replacement or full refund will be arranged at no additional cost.

10. Exchanges

Exchanges may be requested and are subject to product availability.

Please indicate your exchange request when contacting customer support.

11. Liability

ForUrHouse shall not be held liable for indirect or consequential damages resulting from the use or inability to use products purchased through the website.

Nothing in these Terms of Sale limits your rights under applicable consumer protection laws.

12. Contact

For any questions regarding these Terms of Sale, Returns, or Shipping, please contact our support team via the contact information or via chat box provided on our website.